Call their Loyalty department if this has happened to you. This was just a couple of days ago and I’m waiting for this to activate. They are in the process of trying to reinstate this for free for a number of people and have called me back to confirm that with my case #. I read them everything on my offer, including that it was the 2020 season and that “there is nothing that you need to do besides sit back and enjoy the 2020 season on Directv”. I won’t go into the absurd details of reasons I was offered as to why this was no longer valid but it included “you had it but it was for only 3 months from May”, “you had it but it expired on ”, (they told me this on 9/20). We have no Sunday Ticket and when I called I was basically told, too bad. In May, it was added to my statement as a line item NFL Sunday Ticket Max 2020 and no charge, it even had a notation that this did not start until. We’ve been Directv customers since 1999 and always ordered Sunday Ticket, so we were very thrilled to receive this. I received a mailing by snail mail around the end of last year offering this. Have a question about new TV technologies? Send it to The TV Answer Man at Please include your first name and hometown in your message. This site receives a small portion of each purchase, which helps us continue to provide these articles. Need to buy something today? Please buy it using this link. Just found out is giving me NFL Sunday Ticket Max 2020 for free. The two services have lost seven million customers since AT&T purchased DIRECTV in 2015.įor at least one customer, the free Sunday Ticket is already working: The telco reported this week that DIRECTV and U-verse combined for a net loss of 897,000 subscribers in the first quarter. The free Sunday Ticket could be part of AT&T’s effort to keep more DIRECTV subscribers from dropping service. Update #2: Greer has added that not all existing subs will get the free Sunday Ticket. He did not comment specifically on whether the Sunday Ticket will be offered to all existing subs. Update: AT&T spokesman Jim Greer said today “we sometimes provide additional programming or perks to our loyal customers as a way to say thank you.“ The TV Answer Man has asked AT&T, which owns DIRECTV, for an explanation and will report back here if we get one. Considering the carriage cost, it would seem unlikely that DIRECTV would give the Ticket for free to all subscribers. What’s unclear is whether the satcaster is now doing the same for all existing customers, or just some based on their past histories such as how long they’ve been a customer and how much they spend.ĭIRECTV in 2014 signed an eight-year deal with the NFL to exclusively carry the Sunday Ticket for a reported$12 billion. The Ticket’s base plan, which costs $293, does not include the Red Zone Channel nor the streaming feature.įor the past few years, DIRECTV has included the Sunday Ticket for free in certain packages for new customers. The Sunday Ticket Max plan, which normally costs $395 a year, includes the out-of-market NFL games as well as the Red Zone Channel and the capacity to stream the games on various devices. With 2020 NFL Sunday Ticket Max, you can catch every minute of every out-of-market game every Sunday - on us.” “Thanks for being a DIRECTV customer! We don’t want you to miss a single play this season. “You’re getting 2020 NFL Sunday Ticket Max On Us,” the e-mail begins. The subscribers say they’ve received e-mails this week saying they will receive the 2020 Sunday Ticket Max plan for free as thanks for being a DIRECTV customer. DIRECTV is providing the NFL Sunday Ticket package for free to at least some existing customers, according to a few dozen subscriber posts at social media sites such as DBS Talk, Satellite Guys and Twitter.
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